From your cart to your bar.
An order goes through the same steps every week. Here is what you do, what the warehouse does and what you see on screen.
Step 1
You open an account
Your name, your e-mail and, for a company, its VAT number. You confirm with the link you receive, then add your address. A company can then invite its team.
Step 2
You fill the cart
From the catalogue, your favourites, a regular list or a past order. The cart is shared: what a colleague adds appears on your screen straight away.
Step 3
You choose pickup or delivery
You take a time slot, add a note if needed and send it. Until picking starts, you can still change or cancel.
Step 4
The warehouse prepares your order
Every item is checked, by the bottle or by the crate, and you follow progress line by line.
Step 5
If something is missing, we ask you
You accept the suggested replacement, remove what is missing or wait for restock. The order thread keeps the whole exchange.
Step 6
You collect, or we deliver
For pickup, the order waits at the till. For delivery, you follow it to your door. The order slip stays available to print if you wish.
Your team fills the cart. You stay in charge.
The barman notes what's running low behind the bar, the kitchen adds its coffee and olives. Everyone sees the same cart, live, and every line says who added it.
- You invite an employee with their e-mail address, one click and they're in.
- The manager looks after the team and the details, employees place orders.
- Every order keeps the name of the person who placed it.
- No shared password: everyone gets their own sign-in link.
A product is missing? You decide.
When an item runs short, we write to you on the order and suggest a replacement if there is one. You answer in one tap.
No answer within the wholesaler's time limit? The missing quantity is removed and the rest of the order carries on.
What each status means
These are the words you will see on your orders.
| Status | What is happening | What you can do |
|---|---|---|
| Received | The order has reached the warehouse. | Change or cancel it |
| Being picked | The warehouse is preparing the items. | Follow, write to us |
| Awaiting your reply | A product is missing and the warehouse needs your choice. | Replace, remove or wait |
| At the till | The order is ready for pickup. | Come and collect it |
| To deliver | It is ready and waiting to leave. | Follow |
| Out for delivery | It has left for your address. | Get ready to receive it |
| Delivered | It has been handed over at your address. | Order again |
| Completed | Everything is settled. | Order again |
Ready for your first order?
Open your account in two minutes. It's free, and the catalogue opens as soon as you confirm your e-mail.
Nothing to install.
The ordering platform opens in the browser of your phone, tablet or computer. One account: your cart and your orders follow you from one screen to the next.
Sign in